To make sure that your order reaches you at the earliest time and in the best
condition, we only ship through best courier agencies.
It is not always possible for us to ship the product orders together which
relies on the availability of the product, but don’t worry, we will inform you
before doing it.
If you find the package damaged or tampered before accepting it, please
refuse to accept the delivery, and call our Customer Care
mentioning your order reference number. We will put our best effort to resolve
the issue at the earliest..
You may track the order using the link and tracking detail that you will
receive in your email once it is shipped.
Please note all items will be shipped with an invoice mentioning the price,
according to Government Tax norms.
Whom do you think our Shipping Partners are?
We use DTDC / Professional Couriers to ship our products depending on the
courier agency’s service regions.
When will I receive my order?
We put our best efforts to ship your order within the same day of the order.
We have a 90% track record of shipping orders within 24 Hours.
We ship on weekdays (Monday to Saturday), excluding public holidays. Orders
placed on SUNDAY will be shipped only on MONDAY
Orders placed before 2.00 PM will be shipped on the same day except on
Sundays and Public Holidays.
Though we can guarantee a delivery time of 2-7 days to anywhere in
India,which is totally dependent on the courier partners and hence the exact
delivery time is unpredictable.
Considering all the above points, We request you to plan accordingly such
that your order reaches on time.
What about Guarantee/Warranty?
All items are delivered with standard Manufacturing Defect warranty that will
be mentioned in the product specification sheet if available. if you have any
problems with your order, please notify us within from the date of delivery if
you find it defective. You agree to pay for the return shipping on exchanges
and returns and we will reimburse this cost upon verification of a defect with
the product. We will replace or repair the damaged products at free of cost
with shipping prepaid by us. In case ,we do not have the product in stock to
provide replacement, we will issue a 100% refund. Furthermore, no warranty will
apply if the Product has been subject to misuse, static discharge, neglect,
accident, modification, or has been soldered or altered in any way.
To the product that needs to be exchanged, firstly, please send the photos of
damaged products to us. We will estimate the damages then decide the best way
to exchange or return the product.If the particular item is not in stock to
replace ,we will provide the full refund.
How to get refund
If you insist to cancel an order and get 100 % refund, you will have to
cancel it within 24 hours from the time of placing order. When you cancel the
order within the specified time,the information is conveyed to our backend
team. Depending on the bank’s processing time, it can take upto 5-10 business
days for the refunds to reflect in the customer’s bank account.
Before the order is delivered, If you still wish to cancel your order after
the specified time(24 hours), 50% of the order amount will be processed for
refund within 5-10 business days
Refunds will be sent back to the original payment method used in making the
payment. For example, if a credit card was used to make the payment, the refund
will be pushed to the same credit card.
What are our Limits Of Responsibility?
We accept no responsibility for improper utilization of our products. Hence
we request you to use our products with basic product knowledge.
